Exceptional Execution by Trusted, Hospitality-Trained Professionals
You’ve planned exceptional events before—but now your challenge is topping your last program. Your guests are seasoned travelers with high expectations, and the pressure is on to deliver a seamless event that reflects your brand at the highest level. When you’re on site, you need to be focused on stakeholders and content—not the behind-the-scenes minutiae.
That’s where we come in.
At J. Sullivan Travel Advisors, we provide polished, professional on-site event support for your high-profile events. Our team becomes a trusted extension of your staff—handling logistics, guest needs, and vendor coordination with clarity, confidence, and precision.
We will execute without hand-holding, reflect positively upon your brand, protect your time, and elevate your overall guest experience.
What Sets Our On-Site Professionals Apart
Our freelance associates are more than just experienced professionals—they're trained in anticipatory service and the art of hospitality. Many come from the luxury hotel world, where personalized attention and calm problem-solving are non-negotiables.
We’ve handled everything from assembling welcome packets to securing last-minute private jet charters. Whether your program calls for quiet, behind-the-scenes troubleshooting or high-touch guest engagement, we deliver with confidence, professionalism and genuine care.
Service Excellence
“Jennifer is able to recognize her client’s needs and objectives, and has the advanced skill of offering suggestions for a more favorable outcome or thoughtful solutions to any challenge.”
“Jennifer anticipates needs, solves problems, and blends into your team like she’s always been there.”
“Jennifer is a true professional & a trusted partner. She always has my back—catching potential issues before they arise & stepping in to fix them when they do. I’d even rely on JSTA for programs I can’t attend myself.”
Our On-Site Support Services Include:
Pre-Arrival Program Alignment
We meet with your team ahead of time to understand your event, brand, and goals—so we arrive ready to integrate, support, and lead.
Guest-Facing Support
Our associates interact directly with your attendees, providing warm, intuitive service from arrival to departure—enhancing the overall guest experience.
Logistics & Vendor Coordination
We collaborate with hotels, DMCs, AV teams, and transportation providers—keeping timelines tight and handling unexpected issues before they become disruptions.
Executive & VIP Services
We specialize in supporting high-level guests with care, confidentiality, and professionalism. Whether it's urgent travel changes, quickly securing a quiet space for a confidential call, or thoughtful, behind-the-scenes touches—we make sure your VIPs feel seen, respected, and cared for.
Crisis Management
Unexpected challenges happen. Our seasoned team is trained to resolve issues calmly, quickly, and quietly—so your event stays on track and your guests never feel the stress.
Staff Your Event with Confidence
Partner with J. Sullivan Travel Advisors for proactive on-site support that will integrate seamlessly—so you can focus on what matters most.